IN ACCORDANCE WITH SECTION 51 OF THE PROMOTION OF ACCESS TO INFORMATION ACT,
2 OF 2000
The Promotion of Access to Information Act ("the Act") was enacted to give effect to the constitutional right
of access to information, held by any public or private body, which is required for the exercise or protection
of any rights. The Act sets out procedures to be followed when requesting information, after which the
requested information must be released, unless the Act specifically provides that it is privileged. This manual
is designed to assist potential requesters with the procedure to be followed when requesting information
from 33 Actuarial and Advisory, as contemplated in the Act. It may be amended from time to time, and such
amendments will be published. 33 Actuarial and Advisory is a Financial Services Board authorised Financial
Services Provider. In terms of the FAIS Act the company carries the license number 19025. The company
provides comprehensive financial planning advice to individuals and corporates.
Name of Company: 33 Actuarial and Advisory (Pty) Ltd
Directors: Eddie Theron: 100% shareholder
Information Officer: Eddie Theron
Money Laundering Reporting Officer: Eddie Theron
Financial Manager: Eddie Theron
Key Individuals: Eddie Theron
Physical Address: 5 Cowrie Crescent, Sunset Beach, 7441
Postal Address: PO Box 162, Milnerton, 7435
Telephone Number: 082 219 8080
Email Address: eddie@33actuarial.com
Website Address: www.33actuarial.com
In terms of Section 10 of the Act, a guide will be compiled by the South African Human Rights Commission
("the SAHRC") containing such information as may reasonably be required by a person who wishes to
exercise any right contemplated in the Act. The contact details of the SAHRC are as follows:
Address: PAIA Unit
The Research and Documentation Department
Private Bag 2700
Houghton 2041
Telephone Number: (011) 484 8300
Fax Number: (011) 484 0582
Email Address: PAIA@sahrc.org.za
Website Address: www.sahrc.org.za
33 Actuarial and Advisory keeps records in accordance with other legislation including, but not limited to,
the following:
• Financial Intelligence Centre Act (38 of 2001)
• Financial Advisory and Intermediary Services Act (37 of 2002)
The following records are held by 33 Actuarial and Advisory:
Operational Information
• internal phone and address lists
• statutory company documentation and returns to appropriate authorities
• financial records, including audited statements and invoices
• employee records
• computer software & licences
• records relating to insurance, contracts for the supply of services, leases etc.
Communications
• internal memoranda
• external correspondence with clients.
Other sources of information
• client files including mandates
• research conducted.
This manual is available as follows:
• In hard copy, to be viewed free of charge at the offices of 33 Actuarial and Advisory;
• At the offices of the SAHRC;
• On the 33 Actuarial and Advisory website at www.33actuarial.com.
Any request must be made on the prescribed form to the facsimile number, postal or email address of 33
Actuarial and Advisory, and must include:
• the prescribed fees, which are available on the SAHRC's website (www.sahrc.org.za) or the
Department of Justice and Constitutional development's website (www.doj.gov.za);
• particulars of the requester, or if the request is made on behalf of another person, proof of the
capacity in which the requester is making the request;
• the postal address or fax number of the requester;
• a description of the information required;
• an indication of what form of access is required;
• identification of the right the requester is seeking to protect or exercise; and
• an explanation of why the requested information is required for the protection or exercise of that
right.
Records are held on the following subjects:
a. Client-related records
b. Personnel records
c. Company records
d. Records in the possession of or pertaining to other parties
a. Client-related records
A client includes any natural or juristic entity, who receives services from the company. Client-related
information includes the following:
Company and Trust Client:
• Statutory documents
• Company financial statements
• Trust documents
• Trust financial statements
• Investment/ transactional information
• Taxation information.
Individual Client records:
• Personal details
• Investment/ transactional information
• Taxation information
• Wills
• Long and Short Term insurance details
• Correspondence.
b. Personnel Records
Personnel refers to any person who works for or provides services to or on behalf of the private body and
receives or is entitled to receive any remuneration and any other person who assists in carrying out or
conducting the business of the private body. This includes, without limitation, directors, executives,
nonexecutives, all permanent, temporary and part-time staff as well as contract workers.
• Personal Records
• Conditions of employment
• Evaluation records
• Correspondence
• Training Material.
c. Company Records:
• Operational records
• Databases
• Marketing records
• Internal correspondence
• Product records
• Statutory records
• Internal policies and procedures
(These records include, but are not limited to, records pertaining to the company’s own affairs.)
d. Other parties
The company may possess records pertaining to other parties, including and without limitation: contractors,
suppliers, subsidiary/holding/sister companies, joint venture companies and service providers. Alternatively,
such other parties may possess records, which can be said to belong to the company.
The following records fall under this category:
All 33 Actuarial and Advisory clients are allowed to access their own information without having to go
through this formal information request process. All clients should contact their adviser to access their
information.
• This process may not be used to obtain information for the use in any legal action. Records for legal
action should be obtained using the rules and procedures for discovery of information that are
defined for legal proceedings. The company has the right to claim all expenses and other damages
that result from a request that breaks the abovementioned law.
• The process only applies to records that exist at the time of the request for information. It does not
require the company to create a record which does not exist at the time the request is made.
• Provided that none of the restrictions mentioned above apply, any person wishing to access a
record, in terms of the Act, that is not freely available, are required to file a request using the
prescribed form (Appendix 1). The form may be obtained from the Compliance Officer at the contact
details contained within this document. The completed form is to be submitted to the Compliance
Officer, together with the details of the authority to request the information and payment of any
applicable request fees or deposits as defined by the Act and Notice R187. The fee structure can be
seen in Appendix 2.
• A request made on behalf of another person should be accompanied by proof of the capacity
authority to request the information.
Failure to fully complete the prescribed form will result in delaying the process while the company requests
further information.
Contact details:
The Compliance Officer
Ms. Mariaan Visser
Telephone Number: 021 555 4121
Email Address: mvisser@masthead.co.za
